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Rewind to 2014, when the tech world was sort of dancing around the promise of the “digital future.”  The term “digital transformation” was just beginning to gain traction, and “cloud computing” had become the darling of boardroom conversations, though many enterprises were still hesitant to fully embrace it. At the time, if you were one of the rare leaders who could see past the noise and around corners, and understood that data, cloud, and AI would become the backbone of enterprise reinvention, you would be on track to be one of the fastest-growing tech service providers in the ecosystem.  

That, at least, is the case for our next guest on the Reboot Chronicles Show, Raj Mamodia. Raj is the chairman and CEO of Brillio, a tech service provider that partners with Global 1000 corporations to reboot themselves for growth and success in our crazy digital age. While others chased hype cycles and easy exits, Raj built a company grounded in execution, innovation, and long-term value creation. Today, Brillio is on a trajectory toward becoming a multi-billion-dollar market leader in digital services. Listen in as Raj unpacks how he navigated the early fog of digital transformation, resisted the lure of short-term trends, and built a company that’s helping the world’s largest enterprises thrive in a tech-driven future.

Rebooting In A World Of Disruption

Raj describes Brillio’s origin as a reboot from the start. “When we started, there was no digital world.” Raj continues to say, “My belief at that point in time was that digital will become a big part of the competitive advantage.” To follow along that path, Raj had to resist the biggest distractions in the service space, tech hype cycles, and easy money. He avoided chasing tech fads without evidence of their impact, and turned away all the investors who came to him looking for a quick flip instead of Raj’s long-term vision. As Raj puts it, they’re “built to last” and that “attracts different kinds of investors.”

Raj Vs. The Big Fat Goliaths

With the current era of tech being as massive as it is, Brillio has some stiff competition within the consulting and services marketplace. Those competitors consist of giants like Deloitte, Infosys, and Cognizant, which Raj refers to as BFS: big, fat, and slow. They are companies that have deep pockets, long-lasting client relationships, and the ability to buy smaller companies, like Brillio, outright. The thing that gives Brillio the edge is that they are fast and do not have a culture problem. “Why do we have a 70 NPS score?” Raj says, “Because we actually care.”

Siezing The Next Five Years

Raj states that his plans moving forward are relatively simple. The first plan for the future, as Raj puts it, is “What gaps do we have today, and how do we bridge those?” The other simple plan he has revolves around acquisitions. Whereas some companies make talks of acquisitions very complex, Raj makes them very simple. If it is an acquisition that will not “serve the customers better, I won’t go buy a company.” Two simple game plans that are sure to see Brillio and Raj continue growing into the future, and avoid easy money.

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