February 24, 2026 Brad Charron – CEO, ALOHA Shut Down or Start Over: Brad Charron, CEO of ALOHA on Rebuilding a Brand Listen on: The best reboots don’t start with a flashy roadmap. They require honesty and reflection with courage to make consequential decisions swiftly. When a company is bleeding cash, stuck in the past,…
July 23, 2025 Dylan Lauren, CEO – Dylan’s Candy Bar Unwrapping A Retail Revolution One Candy Bar At A Time, Dylan Lauren – Dylan’s Candy Bar Listen on: When it comes down to brands that put 110% into customer experiences, few have managed to create something as sweet Dylan’s Candy Bar. Since opening around the…
July 16, 2025 Gordon Segal, CEO – Crate and Barrel Building A Global Brand From Crates And Barrels, Gordon Segal – Crate and Barrel Listen on: Retail is a brutal industry where even the massive companies, that seem impossible to topple, can crumble. Crate and Barrel has long been a household name in American retail,…
April 10, 2025 Seth Estep – CMO – Tractor Supply Company Life Out Here With Rural Culture, Customers, and Chickens, Seth Estep – CMO Tractor Supply Company Listen on: When you think about retail giants, you might picture big-box behemoths like Walmart or Amazon, which happen to be two of the largest companies in the…
July 18, 2022 Richard Kestenbaum, Co-founder and Partner, Triangle Capital LLC The Golden Age of Content in Retail Listen on: There is more content available to consumers than ever before. Content that stimulates almost all our senses — streaming video, podcasts, short social clips, blogs and much more. With so many content options, creators have…
February 23, 2021 Adrien Nussenbaum, Co-founder & CEO, Mirakl Listen on: In the Amazon fueled ecommerce marketplace wars, with aggressive competitors—from eBay and Google to Walmart and Target — Supermarket Mega-chain Kroger seized the lock-down pandemic era to launch its own marketplace in 2020. In this bold move Kroger’s shifted from its old store-based model into…
October 28, 2020 Tom Ward, SVP Customer Product Walmart Listen on: From its beginnings as a discount store with a simple way of helping people save money and live better lives, Walmart, with 2.2 million employees serving 265 million customers weekly and annual revenues over a half-trillion dollars, has become not only the world’s largest…
October 21, 2020 Ian Ginsberg, President of C.O. Bigelow Apothecaries Listen on: On this episode of the Reboot Chronicles, I invited Ian Ginsberg, third-generation President of C.O. Bigelow Apothecaries, to join me for an action-packed episode about blending past, present and future consumer experiences. Founded in 1838 by Dr. Galen Hunter, Bigelow is the oldest…
June 9, 2020 Toby Eduardo Redshaw, SVP, Enterprise Innovation, and 5G, Verizon Listen on: With $132 billion in revenue, serving 99% of Fortune 500’s, 1600 retail locations and 135K employees, Verizon has become a dominating global technology company that is investing in transforming the future of business. I invited a good friend and colleague Toby…
June 3, 2020 Zaffrin O’Sullivan, CEO, Five Dot Botanics Listen on: The CEO of Five Dots Botanics, Zaffrin O’Sullivan, recently joined me on The Reboot Chronicles. A few years ago she had plenty on her plate, as Head of Business and Legal Affairs for BBC Studios, Founder of Female Founders in Beauty, mother of three –…