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CMO & President MileagePlus for United Airlines, Tom O’Toole

April 16, 2020 Tom O’Toole, CMO & President, MileagePlus Listen on: As I was settling in on a Concorde flight from London in 1999, sipping a glass of bubbly and gazing out the window at the earth’s curvature, while we seemingly chased an endless sunset all the way to New York, I leaned over to my…